January 2010 Highlights

 


Factbook Shows Spending and Staffing Declines for Second Year
Factbook Shows Spending and Staffing Declines for Second YearThe global economic recession made 2009 a difficult year for U.S. companies and significantly impacted corporate learning. Due to budget constraints, companies have cut training spending and staffing; eliminated programs (thereby reducing hours of formal training per employee); increasingly used informal learning methods such as coaching, mentoring, and social learning environments; and centralized training operations.

The 2010 Corporate Learning Factbook, Bersin & Associates’ most popular annual study, analyzes a wide range of metrics for corporate training, including: budgets, expenditures per learner, cost per student hour, program priorities, budget allocations, staffing sizes, staff to learner ratios, staff to total spending, learning technology usage and budgets, and outsourcing spending. The 127-page study is based on data collected in survey conducted in July and August of 2009 in partnership with Workforce Management magazine.

The 2010 Corporate Learning Factbook looks at these key metrics over multiple years, with data spanning 2005 to 2009. In addition to facts and statistics, this annual report contains extensive market analysis as well as guidelines on the use of this information for benchmarking your own organization. This year’s research found:

  • The U.S. corporate training market shrunk from $56.2 billion in 2008 to $48.2 billion in 2009, a decline of 14%.
  • Average training expenditures per employee (training budgets and payroll) fell from $1,075 per learner in 2008 to $714 per learner in 2009.
  • Many organizations shed jobs in 2009. The median L&D staff fell to 6.2 training staffers per 1,000 learners, down from 7.0 per 1,000 in 2008.
  • After a decline in 2008, the percentage of training funds directed toward leadership development rebounded to 24%.

Karen O'Leonard, primary author of the study, will discuss findings and offer benchmarking guidance in an upcoming member roundtable, Benchmarking Your L&D Organization: A Hands-On Session, scheduled for Tuesday, February 2 at 2:00 p.m. ET. Register today.

Be sure to join us for IMPACT 2010: The Business of Talent®, April 6-8 in St. Petersburg, FL. Karen O’Leonard will present detailed learning and talent metrics in Benchmarks & Trends in Corporate Learning and Talent Management. This session will highlight data from both the Corporate Learning Factbook and Talent Management Factbook, and will include examples and best practices from high-impact organizations to help you shape future learning and talent strategies. Download the conference agenda today.

For more information, download the executive summary of the 2010 Corporate Learning Factbook.

Members: Download today.
Non-members: Purchase the 2010 Corporate Learning Factbook for $595.

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Applying Higher Education’s Blended-Learning Model to Corporate Strategy
Applying Higher Education’s Blended-Learning Model to Corporate Strategy Our research shows that informal learning is an essential component of the modern-day learning function, with 72% of learning professionals believing that informal learning delivers greatest learning impact. In 2009, we saw an increase in the adoption of virtual classroom tools and social learning technologies.

The recently published research bulletin, Instructor-Led e-Learning: Using Higher Education’s Blended-Learning Model as Corporate Social Learning Strategy, takes a look at social learning in organizations today, and includes examples and tips on how to bring the model used by higher education organizations – where distance learning has long been a method of instruction – to corporate training.

While different colleges and universities use different methods, the common thread is the facilitation and enrichment of e-learning experiences by instructors. This bulletin outlines instructor-led e-learning and its advantages, as well as considerations for technology selection and functionality beyond the basic LMS. You'll also find examples of how Westinghouse Electric Company and Watson Pharmaceuticals have adopted the model.

David Mallon, primary author of Instructor-Led e-Learning and High-Impact Learning Practices, will host an upcoming member roundtable, Social Learning, on Wednesday, February 3, at 2:00 p.m. ET.

Special workshop for members: Members who attend our annual IMPACT 2010 research conference will have the opportunity to participate in Defining a Social Learning Strategy, a complimentary pre-conference workshop.

Members: Download this research bulletin today.

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Tell Us about Your Leadership Development
Tell Us about Your Leadership DevelopmentLast year’s Leadership Development Factbook – the industry’s first detailed look at this critical area – proved to be hugely popular. We’re now beginning research into this year’s Factbook, which will cover topics such as key business drivers, budgets, resource allocation, executive engagement, measurement, business impact, and much more. The 2010 Factbook will also provide information specific to industry verticals and compare trends year over year.

Please help us with this important research. If you have any responsibility or involvement in leadership development strategy or program design, we invite you to take this 20-minute, online survey: http://vovici.com/wsb.dll/s/3f3eg427ba. The survey will remain open through February 12.

All participants will receive an executive overview of the 2010 Leadership Development Factbook, an invitation to a special webinar analyzing key findings, and the recently published, 24-page case study, Fostering Innovation through Learning: Qualcomm Builds Culture of Entrepreneurship, Creativity and Risk Taking.

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In the News
2010 Top Training Technology Trends Training Industry Quarterly
Winter 2010
2010 Top Training Technology Trends
By David Mallon

Senior Analyst David Mallon writes about three key trends for 2010 and key technologies to watch. Click here to read the article.


Leading Through UncertaintyChief Learning Officer
January 2010
Leading Through Uncertainty

Industry experts including Josh Bersin share their thoughts on what leaders need to focus on going forward. Click here to read the article. 



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New Research Highlights
New Research Highlights The Corporate Learning Factbook® 2010: Benchmarks, Trends and Analysis of the U.S. Training Market
The Corporate Learning Factbook is recognized as the industry's most trusted source of data on training spending, staffing, and programs.
Members: Download today.

Instructor-Led e-Learning: Using Higher Education’s Blended-Learning Model as Corporate Social Learning Strategy
This report focuses on one social learning strategy – instructor-led e-learning, a model common in higher education.
Members: Download today.

Defining Informal Learning: A Taxonomy for Describing How Most Learning Happens in Today's Organizations
Our definitions for formal and informal learning, and three easy-to-apply categories for informal learning in the workplace.
Members: Download today.

Measuring the Success of Leadership Development
This research bulletin, based on our recent Leadership Development Factbook 2009 study, discusses some key indicators of successful leadership development programs.
Members: Download today.

Fostering Innovation through Learning: Qualcomm Builds Culture of Entrepreneurship, Creativity and Risk Taking
In this case study, we examine how Qualcomm learning leaders foster creation, freedom, flexibility, and outside-the-box thinking in a large multinational organization.
Members: Download today.

Next-Generation Customer Training: Intuit Adapts LMS to Meet Learning Needs of Multiple Audiences and Business Models
This report describes how an LMS is used as a portal system to train the company’s customers.
Members: Download today.

Join our research community to access these reports

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Upcoming Events
Upcoming Events Check out the latest Bersin & Associates' upcoming events! Learn more about our webinars, member roundtables, and conferences.



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Talent Management Newsletter
Talent Management Newsletter Bersin & Associates' Talent Management newsletter highlights research on: leadership development, performance management, competency management, recruiting, succession planning and the evolution of integrated talent management systems. In each newsletter you will find actionable research you can immediately apply. Subscribe today!

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Analyst Corner
Kim Lamoureux

Developing Leaders Through Experiential Learning

Kim Lamoureux,
Principal Analyst and
Director of Research

When people think about experiential learning, most stop with on-the-job training. But experiential learning is actually much more. Job rotations, business-based simulations, and action learning are other forms of experiential learning. Our research shows a shift toward such experiential activities for leadership development – especially for executives, with experiential learning accounting for 24% of core development programs.

Learning by doing allows leaders to apply the knowledge and skills they have gained through experience. Many experiential learning activities are of relatively low cost, and because the leader is contributing to real business initiatives, these activities often have an immediate return on investment. Programs incorporating business-based simulations give leaders the opportunity to develop new relationships with peers in other areas of the organization. Not only do leaders gain from networking opportunities, they also learn more about other departments and functions – increasing their understanding of the business as a whole.

Experiential learning activities also offer opportunities to observe leaders in real-time and assess their potential.

Building experiential learning programs takes effort and requires internal cooperation and coordination. Line of business leaders must be involved and engaged in the design process. At IMPACT 2010, we’ll discuss this topic in detail in our exciting panel discussion, Experiential Leadership Development. Members can also attend Experiential Learning: A Window to Leader Capabilities, a roundtable where I’ll discuss different types of experiential learning, share experiential learning examples, and identify success factors. This roundtable is scheduled for Thursday, February 11 at 2:00 p.m. ET. Register today.

You can also find more information in the Leadership Development Factbook, which gives you facts, figures, and real-world examples on leadership development programs and experiential activities such as job rotation programs and mentoring.

We welcome your comments and thoughts on this topic; please email info@bersin.com to share.

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