Now Available: Solution Provider Library |
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 We recently launched our new Solution Provider Library™, an objective, comprehensive, and dynamic database of software, service, and content providers in all areas of enterprise learning, talent management, and talent acquisition.
The library is a valuable tool for supporting corporate evaluations and purchasing decisions, as well as for keeping informed about the continually changing vendor landscape. Whether you’re looking for content development tools or outsourcing services, you’ll find the information you need here.
Access to the Solution Provider Library™ is included in Bersin & Associates’ corporate and enterprise research memberships. Standalone licenses are also available. Sample profiles and the complimentary Solution Provider Evaluation and Selection Guide are available to everyone.
Key Features. For each featured solution provider, you’ll find a list of all research documents in which the solution provider is referenced. This unique cross-referencing feature gives you the ability to quickly find the latest information, customer case studies, and analyst perspectives on the profiled company. Profiles also include useful details such as largest customers, profitability, top industries and geographies, as well as Bersin & Associates’ analysis – based on the most recent analyst briefing. Finding the information you need is a snap. The library has a powerful filtering tool to narrow searches by primary and secondary markets, company size, vertical industry support, geographic support and other criteria useful to buyers, as well as by keyword.
The Solution Provider Library™ is fully funded by Bersin & Associates, in keeping with our commitment to objectivity. Solution providers do not pay to be included, although they must meet qualifying criteria based on factors such as revenue, number of customers, and customer references.
For information about accessing this valuable new resource, please email mcooke@bersin.com or call (561) 819-6213.
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| The Impact Measurement Framework |
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Members tell us that our frameworks and models are among the most valuable components of our research library. The recently published Primer for the Measurement of Corporate Training includes our Impact Measurement Framework, a comprehensive guide to practical and effective training measurement.
The Impact Measurement Framework provides a whole set of measures to help clearly gauge and validate business alignment throughout all phases of a training program – from problem definition through program rollout and course updates.
The research bulletin provides an in-depth look into the influencing elements on business impact and the nine types of measurements that can be used at various stages of a training program. These measurements range from the most basic, such as satisfaction and learning adoption to the more sophisticated metrics for efficiency and business alignment. The bulletin also provides many examples and practical suggestions.
Download and use this framework to help you assess your current measurement strategy and to identify and prioritize other metrics your organization should implement. The Impact Measurement Framework is covered extensively in The Training Measurement Book and the research study, High-Impact Learning Measurement.
Research members will find more than 40 illustrative models in our research library. These models cover a variety of areas – from governance to coaching to workforce planning. All can help you easily and quickly compare your current processes with the latest proven best practices.
Members: Download today.
Non-Members: For a limited time, A Primer for the Measurement of Corporate Training is available at no cost.
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| In the News |
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 Chief Learning Officer
June 2009
The Beginning of a New Era
By Josh Bersin
In his Best Practices column, Josh Bersin writes about the importance of formalizing processes for the informal learning tools and resources being used in your organization. Click here to read the article.
Training Industry Quarterly 
Spring 2009
Learning Today: Collaborative, Social and Learner-Driven
By Josh Bersin
In this Strategies feature, Josh Bersin provides a detailed look at the shift toward learner-driven training and offers a new framework for the modern training organization. Click here to read the article.
 CFO Magazine
June 1, 2009
Live and Learn
By Scott Leibs
Josh Bersin comments on how companies are making better use of technology and training dollars. Click here to read the article.
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| New Research Highlights |
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 How to Globalize Learning Programs: Twenty Best Practices
Detailed list of 20 well-established and proven best practices for the globalization of any training program.
Members: Download today.
Showcasing Innovation: Bringing Semantic Technologies to Learning
A brief introduction to semantic technologies and their application to corporate learning, including an overview of one specific research project currently underway at CA.
Members: Download today.
On-the-Job Development: Toyota's North American Supervisors Use Blended Learning to Master Business Practices
This report describes a well-designed blended-learning program for Toyota North America's mid-level managers.
Members: Download today.
Corporate Training Efficiency: More Work to Do
Update on the status of training efficiency across 108 major training organizations.
Members: Download today.
Next-Generation Blended: Nationwide Insurance Improves IT Staff Retraining by Blending Formal and Informal Learning
Nationwide's IT L&D organization created a new IT retraining program blending formal and informal elements.
Members: Download today.
A Primer for the Measurement of Corporate Training: The Bersin & Associates Impact Measurement Framework®
Introduction to the concepts and principles of training measurement, and overview of the Impact Measurement Framework.
Members: Download today.
Non-members: For a limited time, A Primer for the Measurement of Corporate Training is available at no cost.
Enabling Talent Mobility: Business Simulation at Sun Microsystems Builds Organizational Leadership and Collaboration
This case study examines the approach Sun used to design, develop and implement its senior-level Leadership Connections program.
Members: Download today.
Join our research community to access these reports
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| Talent Management Newsletter |
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 Bersin & Associates' Talent Management newsletter highlights research on: leadership development, performance management, competency management, recruiting, succession planning and the evolution of integrated talent management systems. In each newsletter you will find actionable research you can immediately apply. Subscribe today!
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| Analyst Corner |
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Globalization of Learning
Josh Bersin
President
Earlier this month, I hosted a panel session at ASTD on best practices in the globalization of L&D programs. Brad Samargya, the CLO of CA, and Peter Christensen, the manager of corporate learning at Vestas, joined me and presented their solutions for global technical and onboarding programs.
Our research shows that 56% of all companies now consider globalization a critical success factor. So rather than viewing globalization as a translation or conversion project, we need to see it as an up-front design issue.
Our just-published research bulletin, How to Globalize Learning Programs: 20 Best Practices, spans considerations for any organization looking to globalize its learning. Following are a few that we highlighted at ASTD:
- Most technical employees can read English, so it is not necessary to translate all documentation. Focus translation on soft skills, process-related training, and marketing.
- To reduce the globalization costs for e-learning programs, consider translating just the scripts and reading material.
- Incorporate multi-cultural elements and characters in core material. Test case studies and interactions in different cultures.
- Local delivery and local support is critical to the success of any global program. Also, consider using local mentors and tutors to evaluate assignments, provide local feedback, post comments, and answer questions.
- Implement a globalization checklist right into your standard design and development process to make sure you aren't reinventing the wheel for each program.
Globalization is one of our major research topics. We encourage you to use our research resources, including detailed case studies, to better understand how to globalize all your learning and talent programs.
We welcome your comments and thoughts on this topic; please email info@bersin.com to share.
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